Help centre
Dot painting questions, answered
Clear, calm answers about dot painting, your kit, custom photo orders, delivery and getting the best result.
Quick answers
What is dot painting?
You fill small printed circles on a canvas with a dot marker, one dot at a time, until an image appears.
Is dot painting good for beginners?
Yes. There is no drawing and no colour mixing, and everything you need is in the kit.
Can I use my own photo?
Yes. Upload a photo, we review it by hand, then turn it into a dot painting canvas you complete yourself.
How long does delivery take?
Estimated delivery time is shown under each product at checkout. Custom photo kits do not take longer than our other designs.
Getting started
What is dot painting?
How dot painting works and how it compares to similar crafts.
What is dot painting?
Dot painting is a creative kit where you fill small printed circles on a canvas with a dot marker, one dot at a time. Up close you see individual dots; from a normal distance they blend into a finished image. There is no drawing and no colour mixing.
Is dot painting the same as paint by numbers?
No. Paint by numbers uses several paints brushed into numbered areas, while dot painting uses one marker to fill printed circles with dots. Dot painting is cleaner and needs no brushes or drying between colours.
Is dot painting the same as diamond painting?
No. Diamond painting places small resin gems onto a sticky canvas, while dot painting fills printed circles with marker ink. There is nothing to glue and nothing loose to handle.
Do I need any art experience?
No. Every circle is printed for you, so dot painting is about filling, not drawing. No art experience is needed.
Your kit
About your kit
What is included and how the kit works.
What comes in a Paint By Dots kit?
A Paint By Dots kit includes a pre printed canvas, dot markers, and a printed preview of the finished image. The instructions are online, and a QR code is supplied so you can open them on your phone. The exact contents for your chosen kit are shown on the product page.
Which marker tip should I use?
Use the thicker tip for larger circles and the finer tip for small detail circles. Matching the tip to the circle keeps every dot clean and even.
Is the canvas rolled or framed?
This depends on the option you choose. Canvases can be supplied rolled, or as a gallery framed canvas, where we stretch the canvas over a wooden frame so it is ready to hang straight away. The format is shown on each product page.
Everything included
Each kit is designed so you can open the box and begin. Nothing else is needed to complete your canvas.
Custom Photo Dot Painting
Custom Photo Dot Painting
Turn a meaningful photo into a personalised dot painting canvas you complete by hand.
How does a custom photo dot painting order work?
You upload a photo, we review it by hand, and we convert it into a dot painting canvas for you to complete. You make the finished piece yourself, one dot at a time.
Is my photo reviewed before production?
Yes. Every custom photo is checked by hand before production to make sure it will work well as a dot painting.
What photos work best?
Clear, well lit photos with a strong, simple subject work best. Good contrast between the subject and background helps the finished image read clearly.
What photos should I avoid?
Avoid very dark, blurry or low resolution photos, and busy scenes with many small faces or fine detail, as these are harder to translate into dots.
Will my custom photo look exactly like the original?
A custom dot painting is a handmade interpretation of your photo, not an exact print. It keeps the feeling and recognisable shapes of the image while having the soft, handmade texture of dots.
Sizes & framing
Sizes, canvas and framing
Choosing a size and ways to display your finished piece.
What sizes are available?
We have sizes ranging from 30 x 40 cm up to 80 x 150 cm, depending on the design. The sizes available for each design are shown on the product page.
Which size should I choose for a custom photo?
For a custom photo, a larger size usually suits portraits and detailed images because it gives the dots more room to form clear features. The product page notes which sizes suit detailed photos best.
Can I frame my finished dot painting?
Yes. Once the canvas is fully dry you can frame it, lean it on a shelf, or hang it as wall art. It is designed to be displayed.
Markers, colours & care
Markers, colours and safety
About the markers, choosing your colour, drying and suitability.
Can I choose the dot colour?
Where a kit offers colour options, you choose your colour at checkout. The available colours are shown on the product page.
How long does the ink take to dry?
Ink usually dries quickly, though larger filled areas can take a little longer. Let each area dry before resting your hand on it to avoid smudging.
Are the kits suitable for children?
Suitability and any age guidance are shown on the product page and packaging. Younger children should always be supervised.
Beginner help
Beginner help and best results
Calm guidance for a smooth first session and a clean finish.
Where should I start on the canvas?
Start with one corner or a small area of the canvas. Beginning in a small section helps you settle into a comfortable rhythm before you move across the rest.
What if my marker tip seems dry?
Press the tip on scrap paper a few times to get the ink flowing again before returning to the canvas.
What if I go outside the circle lines?
Small marks blend into the finished image. To tidy a fresh mark, wipe it quickly with a damp cotton bud before it dries, let the area dry, then carry on.
Can I stop and come back later?
Yes. You can complete a canvas over several sessions. Many people enjoy spreading the work across several calm evenings.
Delivery
Delivery, shipping and tracking
Shipping destinations, timings and tracking. Details may vary by market.
Where do you ship?
We ship to most of the world. Available destinations are shown at checkout. If you have any issues, just email us and we will help.
How long does delivery take?
The estimated delivery time is shown under each product and at checkout for your destination.
Do custom photo kits take longer to arrive?
No. Custom photo kits do not take longer than our other designs. The estimated delivery time shown under each product applies to custom photo orders too.
Will I pay customs or import fees?
There are no import fees within the EU or the UK. For other destinations, please check your local rules yourself, as any customs or import fees are set by your country and not by us.
Returns & support
Returns, problems and guarantees
How returns work and what to do if something is not right.
Can I return a dot painting?
Yes. You can return a dot painting kit in line with our returns policy. The only thing that cannot be returned is a custom dot painting we make from your own photo, because it is made personally for you. If anything is wrong with a custom order, just email us and we will help.
My parcel arrived damaged. What should I do?
Contact the studio with a photo of the damage as soon as possible, and we will arrange a suitable resolution.
Community
Reviews, community and finished artwork
Sharing your finished piece and seeing what others have made.
Can I share my finished dot painting?
Yes, and we would love to see it. Finishing a dot painting is something to be proud of, so share a photo and tag Paint By Dots on Instagram or TikTok. We feature pieces from the community, and every month one shared creation is chosen for our giveaway. Your artwork might be the next one we celebrate.
Is there a monthly giveaway?
Yes. Each month we feature finished pieces from the community and run a giveaway. To take part, share your dot painting and tag Paint By Dots on Instagram, TikTok or Facebook. Full details are posted on our social channels.
Still need help?
We are here when you need us
If your question is not answered here, the Paint By Dots studio is happy to help.